Privacy Policy
Privacy Policy
Effective Date: 01/01/2025
Total Compliance Solutions, trading as Canary Wharf Enterprises Ltd, (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, visit our website, or otherwise interact with us. It also explains your rights and choices regarding your personal data under applicable data protection laws, including the UK GDPR.
1. Who We Are
We are a UK-based provider of background check solutions, compliance technology, and identity verification services. Our registered address is:
128 City Road, London, United Kingdom, EC1V 2NX
You can contact us at:
📧 info@totalcompliancesolutions.co.uk
📞 [Insert phone number]
2. Information We Collect
We may collect and process the following categories of personal data:
a) Information You Provide
Full name, date of birth, address, email, and phone number
National Insurance number, passport or identity documents
Employment and education history
Financial and criminal background information (where applicable)
Right to work documents and references
b) Information Collected Automatically
Website usage data through cookies and analytics
IP address, browser type, and device data
c) Third-Party Data
Information received from employers or third-party providers to conduct background checks
3. How We Use Your Information
We use your data for the following purposes:
To carry out background checks and verification services
To deliver and improve our services
To communicate with clients and users
For compliance with legal obligations
To conduct internal audits and training
With your consent, for marketing and updates
4. Legal Basis for Processing
We rely on the following legal grounds:
Consent: Where you have given us permission
Contract: When processing is necessary to fulfil a contract
Legal Obligation: For regulatory or legal compliance
Legitimate Interests: For business improvement and fraud prevention
5. How We Share Your Information
We only share personal data as necessary with:
Employers and clients who requested the check
Trusted third-party service providers (e.g. identity verification or credit check services)
Government or legal authorities if required
IT and cloud providers, including Microsoft Azure and Microsoft Teams integrations
We ensure all partners adhere to confidentiality and data protection standards.
6. Data Retention and Security
We store your data securely on encrypted servers, hosted in alignment with Microsoft’s global security standards. Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal or regulatory obligations.
7. International Transfers
If data is transferred outside the UK, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your privacy and rights.
8. Your Rights
Under the UK GDPR, you have the right to:
Access the data we hold about you
Rectify any inaccuracies
Request deletion of your data (subject to legal obligations)
Object to certain types of processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please email privacy@totalcompliancesolutions.co.uk
9. Cookies and Tracking
We use cookies and analytics tools (such as Google Analytics) to enhance user experience and understand website usage. You may adjust your browser settings to decline cookies, but some features may not function properly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
📧 privacy@totalcompliancesolutions.co.uk
📍 Total Compliance Solutions / Canary Wharf Enterprises Ltd
128 City Road, London, United Kingdom, EC1V 2NX